Unable to Delete Withdrawn Absence Records: Resolution

Issue Overview:

  • Administrators are unable to delete withdrawn absence records from the system.
  • This restriction is due to a missing configuration setting in the absence management setup.

Solution: Enable Withdrawn Record Deletion

Navigation Path:

My Client Groups → Absence → Configure Absence Batch Parameter → Additional Attributes

Action Required:

  • Locate the setting “Withdrawn Record Deletion”
  • Enable it for Administrator access

Once this is enabled, administrators will be able to delete withdrawn absence records directly.

I hope this blog post was helpful for you. If you have any questions or feedback, please leave a comment below.

Absence Management (ISSUES)
Posted by : Mohammad
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